LIFE CYCLE SUPPORT
User-centered Services
Customer Service Center
Call Service Center
Email Service Center
SPARE PARTS AND TECHNICAL UPGRADE
Utilizing ERP software to manage spare parts in demand
Providing the same high standard spare parts as the originally delivered equipment
Providing on-line tracking system to allow customer to check their order information conveniently
Mass customization to meet various customers’ needs in time
LIFECYCLE MAINTENANCE
· Providing parts serial numbers and raw material lists
· Documentation of technical services, helping you understand maintenance cost
· Customizing maintenance plan and providing preventive maintenance
· Establishing customer-centric mindset as our foundation