LIFE CYCLE SUPPORT

 

User-centered Services

 

Customer Service Center

  • Installation and commissioning
  • On-site engine/subassembly replacement
  • Preventive maintenance
  • 24 Hours service coverage

SPARE PARTS AND TECHNICAL UPGRADE

  • Utilizing ERP software to manage spare parts in demand

  • Providing the same high standard spare parts as the originally delivered equipment

  • Providing on-line tracking system to allow customer to check their order information conveniently

  • Mass customization to meet various customers’ needs in time

LIFECYCLE MAINTENANCE

· Providing parts serial numbers and raw material lists

· Documentation of technical services, helping you understand maintenance cost

· Customizing maintenance plan and providing preventive maintenance

· Establishing customer-centric mindset as our foundation



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